PRIVACY POLICY  INCLUDING COOKIES

 

Neophase Technologies Limited (“Neophase”) are committed to protecting and respecting your privacy.

 

This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. We keep certain basic information when you visit our website www.neophase.eu or any subdomain of neophase.eu ("our site" or "this site") and recognize the importance of keeping that information secure and letting you know what we will do with it.

 

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Neophase Technologies Limited of 49 Station Rd., Polegate East Sussex BN26 6EA (company number 08270691).

 

This policy only applies to our site. If you leave our site via a link or otherwise, you will be subject to the policy of that website provider. We have no control over that policy or the terms of the website and you should check their policy before continuing to access the site.

 

INFORMATION WE MAY COLLECT FROM YOU

 

We may collect and process the following data about you:

 

• Information that you provide by filling in forms on our site.  This includes information provided at the time of registering to use our site, subscribing to our service or requesting further services. We may also ask you for information when you report a problem with our site.

• If you contact us, we may keep a record of that correspondence.

• We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

• Details of your visits to our site including, but not limited to, traffic data, location data, web logs, operating system, browser usage and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

 

IP ADDRESSES AND COOKIES

 

Our site sets NO tracking cookies, advertising or marketing cookies.

 

Our  analytics/security functionality may include cookie(s) file(s) which are stored on the hard or flash drive of your computer/device. The analytics/security cookie(s) used are anonymous and do not identify any individual.

 

Google Analytics is our analytics tool of choice for our site although we may use other in-house associated tools. We use these tools to analyze how people use this site and to provide necessary analysis for website security purposes.

 

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is necessary analytical/security data about our users' browsing actions whilst on our site only.

 

This data is anonymous and so does not identify any individual and we will not collect personal identifiable information in this way. It is used to improve and protect  the site for both you and other visitors.

 

We stress the above info is anonymous. If we need personal information from you to send you information you request, for example, then we will ask for it using a fill-in form which you have the option of completing and submitting.

 

Your IP address is collected solely for the purpose of determining geographic location of visits to an accuracy of a country or state. We will not link or seek to link an IP address with the identity of a computer user. This information is used to compile analytical reports and to provide necessary security monitoring.

 

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site or some website functions will not work.

 

WHERE WE STORE YOUR PERSONAL DATA

 

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfillment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

 

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

 

Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

 

USES MADE OF THE INFORMATION

 

We use information held about you in the following ways:

 

• To ensure that content from our site is presented in the most effective manner for you and for your computer.

• To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.

• To carry out our obligations arising from any contracts entered into between you and us.

• To allow you to participate in interactive features of our service, when you choose to do so.

• To notify you about changes to our service.

 

DISCLOSURE OF YOUR INFORMATION

 

We may disclose your personal information to third parties:

 

• In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

• To Law Enforcement personnel with the appropriate documentation

 

YOUR RIGHTS

 

You have the right to ask us not to process your personal data for internal marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes. You can also exercise the right at any time by contacting us at info@neophase.eu.

 

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates.  If you follow a link to any of these websites, please note that these websites have their own privacy and cookie policies and that we do not accept any responsibility or liability for these policies.  Please check these privacy and cookie policies before you submit any personal data to these websites.

 

ACCESS TO INFORMATION

 

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £20 to meet our costs in providing you with details of the information we hold about you.

 

CHANGES TO OUR PRIVACY POLICY

 

Any changes we may make to our privacy policy in the future will be posted on this page. We advise that you check this page regularly to keep up to date with any necessary changes.

 

CONTACT

 

Questions, comments and requests regarding this privacy policy should be addressed to info@neophase.eu.

 

Thank you for visiting our site.